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Frequently ask questions (FAQs)
Everything you need to know about Al-powered clinical documentation, privacy, security, revenue cycle management, onboarding, and pricing.
Instead of forcing you to use ambient listening devices that record entire intimate, 45-minute therapy sessions, Psyrus lets you keep full control.
After your session, you simply type a few raw, bulleted text highlights or dictate a quick 60-second summary into our mobile app. Psyrus’s clinical AI immediately analyzes your inputs, cross-references past case notes, and ghostwrites a beautifully structured, highly professional SOAP or BIRP note in your exact clinical voice.
Absolutely not. Psyrus operates on a strict Human-in-the-Loop model. The AI acts purely as your professional formatter and editor. It translates short clinical shorthand (e.g., “pt reports knee better, ROM 110”) into pristine, formal clinical prose.
Furthermore, the system highlights its structural changes directly in the interface. No note is ever saved to the permanent medical record or transmitted to billing without your explicit manual review and electronic signature.
This feature was built specifically for high-volume behavioral health and rehab teams. During a group session, you write one master summary detailing the group’s overall theme and core intervention.
Next, you click on individual participants and add quick, specific bullet points outlining their unique reactions or breakthroughs. Psyrus’s engine instantly splits this data, automatically multi-casting ten distinct, personalized, and fully compliant progress notes into ten separate patient charts simultaneously.
Yes, fully. Psyrus is built from the ground up on enterprise-grade, HITRUST-mapped cloud architecture that satisfies all administrative, physical, and technical safeguards of HIPAA and the HITECH Act. We sign a comprehensive Business Associate Agreement (BAA) with every single practice tier—including our solo free plan.
Yes. This is one of our primary competitive advantages over general hospital EHRs. Psyrus features a Privacy-Tiered Data Security architecture built explicitly for Substance Use Disorder (SUD) facilities.
It lets you capture granular patient consent and securely vaults sensitive psychiatric or substance use records behind high-security partitions. Multi-disciplinary teams can easily collaborate, allowing standard medical summaries to flow to core health partners while keeping sensitive therapy records completely confidential.
Never. We maintain a strict boundary between assistive clinical automation and user privacy under rigorous ISO 42001 (AI Governance) standards.
Psyrus guarantees that your clinical notes, audio files, and financial records are entirely encrypted, restricted to your localized organization, and are never transmitted to public models or used to train third-party AI systems. Your data remains 100% yours.
Most billing tools try to fix insurance rejections weeks after they happen. Psyrus prevents them at the point of care.
As your clinical note is being polished, our specialized AI scrubs the narrative text against localized commercial and Medicaid rules in a non-intrusive side margin. If a clinician accidentally forgets to include a mandatory treatment milestone or records a mismatched code, the system alerts them before the chart is signed. You fix the bill before it ever leaves the exam room.
If an insurance provider issues a rejection, Psyrus doesn’t require your staff to manually fight it. Our autonomous financial agents interpret the electronic rejection code, comb the patient’s longitudinal chart for the missing documentation or clinical proof, automatically draft a formal, professional appeal letter, and resubmit it—requiring zero manual billing labor from your team.
When a late cancellation occurs, your administrative team doesn’t have to waste hours calling a manual list. Psyrus’s practice management engine automatically flags the opening, scans your digital waitlist for the best-matched eligible patient based on provider availability and clinical urgency, and automatically text-messages them. The slot is often liquidated and refilled within 5 minutes.
Because Psyrus can act as a zero-footprint “EHR Overlay,” your care team can begin using our AI note engine and real-time gap tools in under 48 hours—seamlessly copy-pasting or API-syncing polished notes directly into your facility’s legacy databases. Full enterprise data migrations and custom clearinghouse connections typically take 14 to 30 days depending on your current data structures.
Yes. Our independent solo provider tier starts as low as $149/month, giving individual practitioners full access to advanced charting automation, basic gap detection, and mobile workflows.
For multi-location organizations, large rehab chains, and skilled nursing facilities, we offer a Shared-Risk Revenue Percentage Partnership where we deploy our entire EHR, scheduling suite, and practice management platform for $0 upfront—we only win when our autonomous RCM engine gets your clean claims paid.
Psyrus University is our built-in, 100% free learning management hub. It contains bite-sized, role-based how-to videos (all under 3 minutes) tailored specifically for clinicians, practice administrators, and medical billers.
Your staff can progress through these pathways on-demand, earning official Psyrus Super-User Certifications to ensure your entire organization maximizes its daily time savings.
Our frontline onboarding team is composed of real clinical and healthcare administration experts.
Contact us directly and let’s talk about your practice goals.
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